AceNgage Store Refund Policy

At AceNgage, we strive to offer high-quality, customized products and services tailored to meet your specific needs. As all our products are custom-made and personalized for each order, we do not accept refunds on any purchases.

Please note the following terms regarding our policy:

All sales are final. Once an order is placed and confirmed, it cannot be canceled or refunded.
Customization: As our products are designed specifically for each client, returns or refunds due to dissatisfaction with customization choices (such as design, color, or size) are not accepted.
Damage or Defects: If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will review the issue and provide a replacement if applicable.

If you have any concerns or issues with your order, we encourage you to reach out to our customer support team at support@acengage.com, and we will do our best to assist you.

Thank you for understanding our refund policy and for choosing AceNgage!